You are eligible for a full refund if you cancel our services within 5 days of payment. For cancellations made after this 5-day period, charges will apply based on the working hours already spent on your project. The remaining balance will be credited to your account within 45 days of cancellation.
To cancel any service, please notify us at least 10 days before the start of the next billing cycle. If you cancel after the billing cycle begins, you will be billed for the hours worked during that cycle. Even if you did not fully utilize the service, payment is still required as per the agreed terms. Refunds will be processed and credited back to the original payment method within 45 days of cancellation.
If you signed up but did not use our services, payment obligations remain as outlined in our terms. Any applicable refund will be credited back to the account within 45 days of service cancellation.
Email us with your order number and reason for the refund request. Or, you can call us at +1 (386) 342-2181 to speak with a customer service representative
If a physical product is involved, you may be required to return the item to us. We will provide you with a return shipping label and instructions on how to return your item.
Once we receive your request or returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will process it within days, and a credit will automatically be applied to your original method of payment.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at +1 (386) 342-2181
Changes to This Refund Policy
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
